Privacy Policy
Effective Date: October 1, 2025
HeatRay America (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, HeatRayAmerica.net or contact us for services.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you visit our site or interact with us, we may collect the following information:
● Personal Information: Name, email address, phone number, business details, shipping/billing address (when you request a quote or make a purchase).
● Non-Personal Information: IP address, browser type, device information, pages visited, and time spent on our website.
● Cookies & Tracking Technologies: To improve user experience, track preferences, and analyze website performance.
2. How We Use Your Information
We may use your information to:
● Provide product information and respond to inquiries.
● Process orders and deliver services.
● Send you quotations, updates, or promotional offers (you can opt out anytime).
● Improve website performance and customer experience.
● Comply with legal obligations.
3. How We Share Your Information
We do not sell or rent your personal data. We may share information only in the following cases:
● With trusted service providers who assist us in operating the website or processing orders.
● To comply with legal requirements, government requests, or protect our legal rights.
● In the event of a business transfer (e.g., merger, acquisition, or sale of assets).
4. Cookies and Tracking
Our website uses cookies and similar technologies to enhance browsing experience, measure traffic, and deliver relevant content. You can disable cookies in your browser settings, but some features of the site may not function properly.
5. Data Security
We use reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no transmission over the Internet is completely secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the right to:
● Access, update, or delete your personal information.
● Opt out of marketing communications.
● Request limitations on how we process your information.
To exercise your rights, please contact us at info@heatrayamerica.net.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Children’s Privacy
HeatRay America does not knowingly collect or solicit personal data from children under 13. If we become aware that we have collected information from a child, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Effective Date” updated above.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us by visiting this page: https://heatrayamerica.net/contact-us/